Customer Care
Need help with your order, styling advice or just want to say hello? Let the team at .FORTH take care of you. Contact a member of our Personal Service team 24 hours a day, 7 days a week who will happily assist you with:
We appreciate your interest in becoming a wholesaler or distributor of .FORTH ! If you are interested in carrying our .FORTH please fill out this form in the body of an email and send to wholesale@forth.store with the subject: Wholesale Inquiry.
Company Name:
Buyer Name (First and Last):
Email:
Phone Number:
Business Address:
Website:
Instagram:
Type of Business (Select one): Online / Storefront / Online and Storefront / Other and Explain Do you have a resale license? You will need to provide it once we enter into an agreement. Tell us about your store in more detail, what merchandise you offer, and other brands and lines you carry:
How many pairs .FORTH SHOES you would like:
Which specific .FORTH SHOES you are interested in:
*Please note that any final sale items, or items on markdown will not be available for wholesale.
Thank you! .FORTH Team
Privacy & Safety
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
.FORTH collects personal information in several ways:
By registering an account, you are consenting to the collection of some of your personal data. If an order is placed with us, we hold personal information including your name, email address, phone numbers, home address, delivery and billing address(es) so that we can process and fulfil your order.
Saved card payment details will never be shared with third parties and will only be used to process your order, using our secure payment partner's systems. Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. For example, we will use your purchase history to send you more personalized content. We also combine the shopping history of many customers to identify trends and ensure we can keep up with demand, or develop new products/services.We always keep such data anonymously.
HOW AND WHY WE USE YOUR PERSONAL DATA?
.FORTH may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed later on in our policy). We do not sell or provide your details to third party marketing companies.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve the Website design to better meet our visitors' needs. Again, we will use this data anonymously, and in the aggregate.
The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service and experience. Of course, if you wish to change how we use your data, you’ll find details in the ‘How you can request and if necessary, change personal information’ section below.
Remember, if you choose not to share your personal data with us, or refuse certain contact permissions, we might not be able to provide some services you’ve asked for. For example, if you’ve asked to be notified when and item comes back into stock, we won’t be able to inform you if you’ve withdrawn your general consent to hear from us.
WHAT ABOUT COOKIES?
The Website uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit the Website in future and this section sets out how we will use and process cookies (“Cookie Policy”). There are four types of cookies:
1. Website functionality cookies - These cookies enable you to browse the website and use our features such as shopping baskets and wish lists. 2. Website analytics cookies - We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience. 3. Customer preference cookies - When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you. 4. Targeting cookies or advertising cookies - These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.By using the Website you agree that we can place these types of cookies on your device and access them when you visit the Website in the future. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of the Website.
WHO DO WE SHARE PERSONAL DATA WITH?
.FORTH sometimes share your personal data with trusted third parties. For example, delivery couriers, for fraud management, to handle complaints, to help us personalise our offers to you and so on. Here’s the policy we apply to those organisations to keep your data safe and protect your privacy:
MARKETING OPT-IN AND OPT-OUT PROVISION
When you register, you will be given the option to opt ‘in’ or ‘out’ of subscribing to our regular update service which will send you:
(i) Email alerts for new products, special offers, events of interest and one-off marketing promotions. Such alerts will only include marketing information about .FORTH. (ii) Direct mail alerts for new products, special offers, events of interest, and one-off marketing promotions. Such alerts will only include marketing information about .FORTH. We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by .FORTH.At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail or email us at info@forth.store
HOW YOU CAN REQUEST AND, IF NECESSARY, CHANGE THE PERSONAL INFORMATION .FORTH MAINTAINS
You have the right to request the following:
*If we choose not to action your request we will explain to you the reasons for our refusal. Direct marketing: You have the right to stop the use of your personal data for direct marketing activity through our channels. For all requests relating to the above, please contact us via email at info@forth.store
For registered customers, information can be amended directly through the website; after logging in using the "Sign In" menu on the home page, your personal information will be made available for review and change in the "My Account" section. Only you or, upon your request, the Customer Care department, may access your personal data from the Website. Information may be changed online within My Account.
Your right to withdraw consent Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent. To withdraw consent, please contact us via email at info@forth.store Where we rely on our legitimate interest In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop, for reasons associated to your individual situation. We must then do so ,unless we believe we have a legitimate overriding reason to continue processing your personal data.
SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION
We will take care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information.
COPYRIGHT AND TRADE MARKS
All content available on the Website, including, but not limited to, text, graphics, logos, buttons, icons, images, audio clips, data compilations, and software, and the compilation thereof (which are considered "Content" further defined below) is the property of .FORTH, and is protected by U.S.A, English,U.A.E., and international copyright laws.
The trade marks, logos, and service marks displayed on the Website (collectively, the "Trade Marks") are the registered and unregistered marks of .FORTH, our affiliates, our licensors or our partners, in England, the U.A.E. and other countries, and are protected by U.A.E. and international trade mark laws. All or any other trademarks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
Except as required under applicable law, neither the Content, the Trade Marks, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.
For the avoidance of doubt, Forth.store does not make any warranty or representation in respect of any other trade mark and all the trademarks presented at the Website belong to their respective owners.
CONTENT
.FORTH “Content” is defined as any graphics, photographs, including all designs for shoes, image rights, sounds, music, video, audio or text on the Website. forth.store tries to ensure that the information on the Website is accurate and complete. forth.store does not promise that forth.store’s Content is accurate or error-free. forth.store does not promise that the functional aspects of the Website or forth.store’s Content will be error free or that the Website, forth.store’s Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.
By posting on any of our social media channels you agree to be solely responsible for the content of all information you contribute. You also grant to forth.store the right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and may take up to 72 hours to be displayed but themodist.com does not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts, please email us at info@forth.store
.FORTH reserves the right at its sole discretion not to publish, or to remove, (without limitation) any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, or is detrimental to the trade marks, patents and copyrighted content, contains personal data, or improperly uses the medium for promoting and advertising businesses. The Website is available to the public; information you consider confidential should not be posted to the Website.
THIRD PARTY LINKS
.FORTH.STORE is not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Links appearing on the Website are for convenience only and are not an endorsement by .FORTH.STORE, affiliates or partners of the referenced content, product, service, or supplier. Your linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from the Website, nor does .FORTH.STORE assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and Terms. You should carefully review the Terms and Privacy policies of all off-website pages and other websites that you visit.
DISPUTES
To the fullest extent permitted by The United State or English law, any dispute relating to or in connection with your use of Website, the Terms, the Privacy Policy & Cookie Policy, or any purchase of Product(s) made via the Website, shall be submitted to confidential Alternative Dispute Resolution (“ADR”) except to the extent you have in any manner violated or threatened to violate.FORTH.STORE intellectual property rights (or other equivalent or similar rights), in which case, we may seek injunctive relief in either U.S.A or in English Court and you consent to the exclusive jurisdiction and venue of such court.
ADR is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, ADR shall be conducted under the rules of the International Chamber of Commerce (UK): http://www.iccwbo.uk and English Law applies to the Privacy Policy, the Cookie Policy and the Terms.
GENERAL
You acknowledge and agree that .FORTH.STOREt’s Privacy Policy & the Cookie Policy, and the Terms, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Products from .FORTH.STORE and supersede and govern all prior proposals, agreements, or other communications.
If any provision of the Privacy Policy & Cookie Policy, or the Terms is held to be illegal, invalid or unenforceable in whole or in part, then the relevant agreement shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of the Privacy Policy & Cookie Policy and / or the Terms by.FORTH.STORE shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of the relevant agreement.
Nothing contained in the Privacy Policy & Cookie Policy or the Terms shall be construed as creating any agency, partnership, or other form of joint enterprise between us.
.FORTH.STORE reserves the right to update or amend the Privacy Policy & Cookie Policy at any time and we encourage you to revisit the Privacy Policy & Cookie Policy periodically to ensure that you are at all times fully aware of the latest version(s). Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such terms.
.FORTH.STORE reserve the right to refuse to supply Products to any person if they are in breach of any of the Privacy Policy & Cookie Policy, or the Terms. If you have any questions, please contact us via email INFO@FORTH.STORE
GOVERNING LAW
Your use of the Website, the Privacy Policy & Cookie Policy, the Terms and any purchase by you of any product from themodist.com shall be governed by English law and you here to submit to the exclusive jurisdiction of the English courts. Please check back frequently to see any updates or changes to the Privacy Policy & Cookie Policy.
WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS
If you require further information about the Privacy Policy or the Cookie Policy, please go to the help section of the Website where frequently asked questions (FAQ's) are answered. If you require more information, please go to the Contact Us section of the Website. If you wish to talk to us, please contact our Personal Service team 24 hours a day, 7 days a week at INFO@FORTH.STORE or call us on the number listed below:
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments